Track My Order

At the time your order is shipped, an e-mail confirmation, along with tracking information will be sent to you.

If you did not receive a shipping confirmation, or if you have any other questions, please feel free to contact us at orders@gobiomed.com or (248) 666-0508. 

If tracking indicates that your item was delivered, but you did not receive it, we encourage you to first speak with neighbors to see if it was accidentally delivered to an incorrect address. If you still cannot locate your package, please contact USPS, UPS or FedEx for assistance, as they are in the best position to help you locate your package. Please also let us know so that we can file a formal complaint on your behalf and attempt to expedite the matter on your behalf.

Here are some helpful phone numbers to assist you:

USPS Customer Service: (800) 275-8777

UPS Customer Service: (800) 742-5877

FedEx Customer Service: (800) 463-3339

*** IMPORTANT: Please make sure you have your tracking number available when reaching out to the above carriers.

 


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